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Privacy Policy

Jurisdiction: ROW ยท Singapore law

Effective date: 20 April 2026 ยท Version: 2026.04-v1

What we collect

Profile data, narrative text, message content, interaction patterns (response time, message length, emotional tone signals), language preference, country, device + browser type, IP address (hashed for audit).

What AI sees

Your narrative and messages are processed by Claude (Anthropic) to generate AI inferences (psychometric profile, compatibility scores, icebreakers). These inferences are AI-generated guesses, not clinical diagnoses. See our AI Disclosure.

How we use your data

Matching, AI analysis, service improvement, abuse prevention, legal compliance.

Data sharing

We do not sell personal data. We share narrative/message content with Claude under a data processing agreement, solely for the above purposes. We use ipapi.co for country detection. We do not use advertising or tracking cookies.

Retention

Active accounts: retained while active. Deleted accounts: 30-day grace, then purged. Audit logs: 12 months.

Your rights (ROW)

Depending on your jurisdiction (Singapore law) you may have: right to access, rectify, erase, restrict, port (JSON export), object to AI profiling. All are self-serve in Settings โ†’ Privacy.

Cross-border transfers

EU/UK data transferred to Anthropic (USA) under Standard Contractual Clauses.

Contact

Data Protection Officer: [email protected]